baun88 Privacy Policy
baun88 treats the protection of your personal information as its highest priority. This policy explains in detail how we collect, use, and store your data.
Introduction and Purpose
baun88 operates a safe and reliable platform for online gaming and betting enthusiasts in Bangladesh. We take the privacy of all our users seriously and are committed to protecting their personal information.
This privacy policy will tell you what types of information baun88 collects, how that information is used, who it may be shared with, and what rights you have over your data. By using our services, you are considered to have given your consent to the terms of this policy.
This policy applies only to baun88's website and services. Third-party sites or services are governed by their own privacy policies, for which baun88 is not responsible.
What Information We Collect
baun88 may collect the following types of information:
2.1 Personally Identifiable Information
During account registration and verification, we collect the following information:
This information is essential for account verification, age confirmation (21+), and the security of financial transactions.
2.2 Automatically Collected Information
When you use our platform, the following technical information may be collected automatically:
- IP address and device type
- Browser type and operating system
- Site access time and session duration
- Pages visited and navigation patterns
- Information obtained from cookies and similar tracking technologies
- Referral source (where you came from before arriving at our site)
2.3 Transaction and Gaming Information
The following information related to your account activity is recorded:
- Deposit and withdrawal history
- Betting history and amounts
- Game activity and results
- Bonus and promotion usage records
- Customer support contact history
We never collect your full bKash, Nagad, or Rocket PIN or password. Only the information necessary to confirm transactions is stored.
Purpose of Information Use
baun88 uses collected information for the following legitimate purposes:
3.1 Service Delivery and Operations
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Applying bonuses and promotional offers
- Enabling gaming activities to take place
- Resolving technical issues
3.2 Security and Legal Compliance
- Preventing fraud and money laundering (KYC/AML policy)
- Preventing unauthorized access to accounts
- Ensuring age verification (21+ rule)
- Meeting legal obligations
- Maintaining records for dispute resolution
3.3 Service Improvement and Personalization
- Customizing your experience according to your preferences
- Displaying relevant promotions and offers
- Improving platform performance and usability
- Analyzing user behavior to improve services
3.4 Communication
- Sending important notifications related to your account and transactions
- Providing customer support
- Sending security alerts and updates
- Sending promotional messages with your consent
We do not sell your information to marketers or advertisers. Details on data sharing with third parties are provided in Section 4 below.
Information Sharing with Third Parties
baun88 may share your information with third parties in the following limited circumstances:
4.1 Service Providers
We use certain trusted third-party services that work on our behalf, such as payment processors (bKash, Nagad, Rocket), identity verification services, and technology infrastructure providers. These parties will receive only the information necessary to perform their specific functions and are contractually bound to maintain confidentiality.
4.2 Legal Obligations
Information may need to be provided in compliance with legal orders from government authorities, law enforcement agencies, or courts. In addition, providing information may be mandatory to meet regulatory requirements for anti-money laundering and fraud prevention.
4.3 Business Transfers
In the event of a company merger, acquisition, or asset transfer, your information may be included. In such circumstances, we will notify you in advance.
Outside the circumstances listed above, we do not transfer any of your personal information to third parties.
Cookies and Tracking Technologies
baun88 uses cookies and similar tracking technologies to improve the platform experience and remember user preferences.
5.1 Types of Cookies
- Essential Cookies: Required for the core functionality of the platform, such as maintaining login sessions. The site cannot function properly without these.
- Functional Cookies: Used to remember your preferences and settings, such as language selection.
- Analytics Cookies: Help improve services by analyzing site usage. This information is processed in aggregate.
- Security Cookies: Assist with fraud detection and account protection.
5.2 Cookie Controls
You have the right to accept or reject cookies by changing your browser settings. However, disabling essential cookies may prevent some important features of the platform from working.
Data Security Measures
baun88 uses industry-standard security technologies and practices to keep your personal information secure:
6.1 Technical Safeguards
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- AES-256 encryption — for stored sensitive information
- Two-step verification (two-factor authentication) system
- Firewall and intrusion detection systems
- Regular security audits and vulnerability assessments
6.2 Operational Safeguards
- Only authorized staff can access information on a need-to-know basis
- Mandatory privacy training for all staff
- Access logs for data access are maintained and monitored
- Data stored in secure data centers
No data transmission over the internet or electronic storage is completely 100% secure. We make every effort, but you are also responsible for keeping your account password private and not clicking on unknown links.
Data Retention Period
baun88 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.
7.1 General Retention Policy
- Active account data — for as long as the account remains active
- After account closure — a minimum of five years (for legal and regulatory reasons)
- Financial transaction records — long-term, in accordance with applicable law
- Customer support communications — up to three years
7.2 Data Deletion
Once the retention period ends, data is securely deleted or anonymized so that you can no longer be identified. If legal or regulatory obligations exist, the retention period may be extended.
Your Rights and Controls
As a baun88 user, you have the following rights over your personal information:
Right to Access
You can request to know what information we hold about you.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected.
Right to Erasure
In certain circumstances, you can request that your information be deleted (where there is no legal obligation to retain it).
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be limited.
Right to Data Portability
You can request to receive your information in a structured and portable format.
Right to Object
You can object to the use of your information for marketing or other specific purposes.
To exercise these rights, contact us via live chat or email. We will try to respond to your request as quickly as possible after receiving it.
Protection of Minors
baun88's services are for people aged 21 and over only. We do not intentionally collect any personal information from minors.
Age verification is mandatory during account registration. If we learn that a minor has created an account, we will close that account immediately and delete the associated information.
If a minor's information has been collected by mistake, please notify us immediately.
Policy Changes and Updates
baun88 may update this privacy policy from time to time as needed. Changes may occur for the following reasons:
- When new features or functionality are added to the service
- Due to legal or regulatory changes
- When improvements to security measures are required
- To follow industry best practices
For significant changes, we will notify you by email or through a notification on the platform. If you continue to use the service after the changes, you will be considered to have given your consent to the revised policy.
You can confirm the latest version by checking the "Last Updated" date at the top of this page.
Privacy Contact
If you have any questions about this privacy policy or would like to make a request regarding your information, please contact us through any of the following methods:
Live Chat Support
Live chat support in Bengali is available 24 hours a day, 7 days a week. Our support team is always ready to answer any privacy-related questions.
For specific privacy-related requests, email us:
[email protected]
For more information, visit our other policy pages: Terms & Conditions • Responsible Gaming • About Us